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Service Plans
Maintenance Plus+ (M+)
• all labor included (parts are billed as needed)
• one preventative maintenance / cleaning call per year included
• web site access to online service and supplies ordering and tracking included
• loaner equipment is included
Full Coverage (FC)
• all labor included (parts are billed as needed)
• one preventative maintenance / cleaning call per year included
• web site access to online service and supplies ordering and tracking included
• loaner equipment is included
• equipment is covered to the point of replacement
Full Coverage Plus Supplies(FC+S)
• no additional invoicing (all parts, labor, and consumables are included)
• one preventative maintenance / cleaning call per year included
• web site access to online service and supplies ordering and tracking included
• loaner equipment is included
• equipment is covered to the point of replacement
Supplies Plus+ (S+)
One of our most popular new options that companies and organizations are enjoying is our Supplies Plus+ contract. This contract is grouped with supply orders and if you qualify based on your supply volume you may not have to pay another service charge again. Various options are available for the Supplies Plus+ (S+) package, call for details.
Cost Per Copy (CPC)
This Contract is primarily selected by companies who purchase or lease digital equipment from us as well as customers who would like us to service their existing digital equipment. Unlike many companies in the office equipment industry IPS Laser Express does not charge minimums or overages on their cost per copy contracts. This contract includes all parts, labor and consumables. Our cost per copy rates start as low as .0049. Call for details.
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Preventative Maintenance
Preventative maintenance is included with our service contracts and is also available on non-contracted equipment for a flat fee based on the make and model.
Loaner Equipment
We do not charge any of our contracted customers for the use of loaner equipment. If for some reason we need to remove your machine because the repair is extensive, we will provide you with an equal or newer machine to use at no charge until your machine is repaired.
National Service Program
Because of our extensive service area we can provide service to all your companies’ locations and branches. We can also provide service nationally to businesses with multiple locations around the country. Please ask one of our sales associates for more details on our multiple site service programs. |
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