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Services
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While most companies are focused on sales of their products without the proper level of support, IPS Laser Express is focused on providing its clients with the highest level of professional service in the industry. There is no substitute for experience when it comes to providing great service and our facility has certified equipment technicians that have over 30 years of combined experience in the industry. Service is our number one priority!
Get over 99% uptime with your printer fleet
IPS Laser Express provides 99% uptime for over 10,000 supported printing and imaging devices across North America. IPS Laser Express technicians are dedicated to servicing printing and imaging devices and networks - it’s all they do. Technician experience level, combined with IPS Laser Express' powerful knowledge base, enables corrective action in advance of problems occuring – keeping printers operating and end users productive.
Response Time
Depending on the level of printer service required, IPS Laser Express can provide the appropriate response time guarantees - within four hours if necessary.
IPS Consultants
There are numerous printing and imaging technologies that will significantly reduce printing costs, increase end-user productivity, and address requirements such as security and cost accountability. Learn more about Consulting.
Service Plans
Response Time Details
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